How It Works


ORDERING

  • Book ONLINE or CALL our office with your hire dates, equipment list and accommodation details

DELIVERY TO A LOCATION

  • We can deliver directly to your hotel, holiday rental accommodation or Gold Coast airport car hire company without needing to meet you

  • See below sections 'Delivery In Detail' for more information

    CUSTOMER COLLECTION

    CARSEAT INSTALLATION

    • We install our carseats, boosters and capsules at our location for free, or at yours for a small fee

    • We can deliver and install (if access is given by the car hire company) into your rented car at Gold Coast airport

    DELIVERY IN MORE DETAIL - ROOM RESERVATION with the ONSITE HOTEL RECEPTION? 

    • Before making a booking with us, collect info about your accommodation reservation - the hotel name and location, the room booking name and/or reference number

    • We offer FREE Delivery to accommodation in Surfers Paradise, Broadbeach, Broadbeach Waters, Chevron Island, Isle Of Capri, Paradise Waters, Main Beach, Mermaid Beach, Mermaid Waters, Nobby's Beach, Miami, Burleigh Waters, Burleigh Heads (Your room reservation MUST be with the onsite hotel reception i.e your room is reserved with, and you are collecting keys from reception)

    • We offer $40 Delivery to Bundall, Benowa, Clear Island Waters, Robina, Varsity Lakes, Palm Beach. 

    • Call our office to book a delivery to these areas
    • We offer $60 Delivery to Coolangatta, Gold Coast Airport, Tugun and Kirra.
      Call our office to book a delivery to these areas
      • We guarantee delivery by 2pm to your hotel reception and the equipment MUST be ready by 10am for collection at end of hire

      DELIVERY IN MORE DETAIL - ACCOMMODATION RESERVATION with a HOLIDAY RENTAL AGENT / AIRBNB  or is a PRIVATE RESIDENCE?

      • Before making a booking with us, collect info about your accommodation reservation - you'll need to provide the name of the agency and the address of your accommodation, or if it's a private residence then the address and confirmation someone will be home between 10am-2pm
      • $25 Delivery to accommodation in Surfers Paradise, Broadbeach, Broadbeach Waters, Chevron Island, Isle Of Capri, Paradise Waters, Main Beach, Mermaid Beach, Mermaid Waters, Nobby's Beach, Miami, Burleigh Waters, Burleigh Heads 
      • We offer $40 Delivery to Bundall, Benowa, Clear Island Waters, Robina, Varsity Lakes, Palm Beach. 
        Call our office to book a delivery to these areas

      • We offer $60 Delivery to Coolangatta, Gold Coast Airport, Tugun and Kirra.
        Call our office to book a delivery to these areas
        • Delivery is arranged with your holiday agent/ GC contact only between the window of 10am - 2pm and the equipment MUST be ready by 10am for collection at end of hire. (We can usually narrow the time down to a 2 hour window if required)

        PAYMENT

        • We accept payment by Mastercard or Visa only

        ORDERING AT THE LAST MINUTE

        • Call our office directly on 0414 068 242 to place an order for delivery in less than 24 hours (you won't be able to book this on our website)

        HOW WE KEEP IN TOUCH

        • We'll text you before hire starts and ends, to update you about your order and remind you of appointments and returns 

        OVERSEAS CUSTOMERS

        • If you are an overseas customer it may not be possible for us to easily reach you when you are on the Gold Coast. Therefore please read and familiarise yourself with the delivery process to ensure there are no hiccups with the delivery or collection of the equipment